Your Questions, Answered

  • Dear Customer,

    Please watch the fitting video to make sure you fit the collar correctly:

    https://www.youtube.com/@FlexCollars

    IMPORTANT: The collar strap goes twice around the unit (2 layers). This is important so the collar doesn't twist on the dog's neck. See full description in the video

    IMPORTANT: Please do NOT cut the strap until you have fitted the e-collar and your dog has worn it for at least a couple of days. Once you’re ready, watch the video on our channel on how to cut off the excess strap: https://www.youtube.com/@FlexCollars

    Once fitted correctly, this is the most reliable strap on the market, and you will see stim levels decrease compared to the non-bungee strap.

    Thanks,
    Flex Collars

  • If you use any variation of DogTra ARC with or without wings, then FlexCollars Super Heavy strap is the best.

    You will need to apply a bit of force to fit it.  

  • Yes, our Standard Strap fits a large variety of Educator and Mini Educator collars: ET 300, 302, 400, 402; EZ 900, 902, 903, 904; ME 300, 302; PG 300, 302

    Choose your favourite shade!

  • If you use a Dogtra ARC or similar e-collar with or without wings, then you need to purchase a Super Heavy strap. You will need to apply a bit of force to fit it.  

  • Currently we have Black, Black Camo, Ranger Green, Green Camo, Coyote Brown and Arid Dune colours in stock.

    We expect new colours to arrive in July and August.

    Follow us on Insta/FB to find out more: @FlexCollars

  • We use military-grade materials to make our collars last. They have standard shades: Black, Black Camo, Green Camo, Green, Grey etc.

    But we listen to your feedback, and explore other options and colours. Follow us on Insta/FB: @FlexCollars for more updates

  • Mail@FlexCollars.com

    You can reach us anytime via our contact page or email. We aim to respond within 24 hours.

  • The timing depends on the region you order the strap from. We ship globally from the UK.

    Please refer to our Shipping Policy for more details

  • Standard strap fits 3/4” wide slot e-collars, whether you use them with or without wings:

    • DogTra 640C, 640X, IQ, IQ mini, Smart No Bark

    • E-Collar Technology: ET 300, 302, 400, 402; EZ 900, 902, 903, 904; ME 300, 302; PG 300, 302

    • Garmin, SportDog

    • or similar 3/4” collar

    • DogTra 1200

    • DogTra 1200X

    • DogTra 1900X or similar

    • Dogtra ARC 802/ 800/ ARC-X/ 1200S with or without wings‍ ‍

    • ETC Boss or similar 1” receiver

  • We can make a strap for your dog on demand.

    If the neck circumference is smaller <10” or larger than >25” - please contact us via email mail@flexcollars.com