Terms and Conditions

14th October 2025

Terms and Conditions

Welcome to flexcollars.com. By using our website or purchasing our products, you agree to these Terms and Conditions. Please read them carefully.

1. About Us

FlexCollars LTD is a company registered in England and Wales. We sell handmade e-collar straps for dog training.

2. Products and Pricing

  • Products are as described on our website (e.g., adjustable, flexible, military-grade webbing, £40 each).

  • We reserve the right to adjust prices or discontinue products.

3. Ordering and Payment

  • Orders are placed via our website using the SquareSpace Payment system.

  • Payment must be made in full before dispatch.

4. Delivery

  • See our Shipping Policy for details.

  • Risk transfers to you upon delivery.

5. Liability

  • We are not liable for misuse of collars (e.g., not for aggressive dogs without supervision).

  • Our liability is limited to the purchase price of the product under the Consumer Rights Act 2015.

6. Governing Law

These terms are governed by the laws of England and Wales. Disputes will be resolved in English courts.

7. Changes to Terms

We may update these terms, check regularly. Last updated: 14th October 2025.

Contact Us

For issues, email mail@flexcollars.com or write to Flex Collars LTD, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ